We will support on all of the below where needed:
Idea: Market research; mission, values and ethos, customer understanding; customer journey
Funding: Financial planning; estimations of growth and cost; allocation of spend
Premise: Lease negotiations; overheads; infrastructure; landlord contribution; future development opportunities
Fit-out: Equipment partners & costs; fixtures & fittings; consumables partners; design and decoration
People: Recruitment; ‘induction’; pay structure; training and development
Ops: Must-have processes; H&S; adhesion to customer journey; review & refine loop
Programming: Being on-trend; simple vs complex; narrow vs broad; use of space vs kit; profit per user vs user experience
Marketing: Brand/business name; logo/slogan; pricing structure and points of entry; to-market journey; social voice; partnerships
Performance/ROI: Budgeting; revenue opportunities and cost control; secondary spend and LTV
Growth: Reinvestment; scaling the programme proposition; scaling the brand and business
Exit: Saleability; franchise opportunities